Palais Medina & Spa Hotel - Fes

Avenue Allal El Fassi, Fes, Morocco, 30000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Palais Medina & Spa Hotel - Fes

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Overview

Set in the heart of Fes, this 5-star hotel features free self parking, a beauty salon and a Jacuzzi. Offering accommodation in the 5-story building, the hotel combines historic architecture and modern facilities.

The property is set 20 minutes' walk of the city center. Such Fes sights as Bou Inania Medersa and Jardin Jnan Sbil are all within reach.

Enclosed by a mosque, a museum and a palace, the hotel offers a breathtaking view over the garden.

Sais airport is 20 minutes' drive away from Palais Medina & Spa Hotel.

Rooms

The hotel comprises 147 bright rooms with free Wi-Fi, a private safe, multi-channel TV, a balcony and a dining area as well as a small fridge, a dishwasher and coffee/tea makers. Bathrooms come with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

There is a restaurant serving authentic dishes on site. Serving a wide assortment of dishes, Riad Sheherazade and Medina Cafe are about 450 meters from the property.

Services

Guests can avail of a convenience shop, a gift shop and a barber shop as well as a business centre, a meeting room and a copier.

Relax

Palais Medina & Spa Hotel offers cribs and a pool for guests travelling with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   5.  Number of rooms:   147.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Halal food
  • Kosher food
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Foot massage

Room view

  • Garden view
  • Pool view

Room facilities

  • In-room air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Towels
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 12 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Palais Medina & Spa Hotel - Fes Fes location
Show big map »

Hotel Address:

Avenue Allal El Fassi, Fes, Morocco, 30000

Get directions
City Center
  • Fes
    1.1 mi
Airports
  • Sais (FEZ)
    8.4 mi
Train Stations
  • Ville Nouvelle - Fes Railway Station
    3700 ft
  • Fes Railway Station
    3700 ft
Restaurants
  • Riad Sheherazade (cuisine: Moroccan)
    1500 ft
  • Medina Cafe
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    147

Rooms and availability

Prestige Suite
  • Max occupancy:

    2 persons

  • Check Prices
Palais Medina & Spa photos Exterior Photo album
Standard Single Room
Garden view
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
Room Description:

1 bed Entertainment - Free WiFi, 32-inch LCD TV with digital channelsFood & Drink - 24-hour room service and minibarBathroom - Private bathroom, deep soaking bathtub Practical - Safe and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeeping

King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Wi-Fi
  • Seating area
  • Living room
  • Bathroom:2 bathrooms
  • Bedding:Sofa bed
  • Dining:Dining area
  • Mini-refrigerator
Room Description:

1 King, Sofa bed, Bathrooms: 2, Mini fridge, 62 sqm/667sqft, Living/sitting area, Dining area, Separate living room, Wireless internet, compli

King Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Bedding:Sofa bed
Room Description:

This non-smoking suite offers 1 king bed with room for up to 3 guests. Stream your favorite programs with WiFi or watch a variety of shows on cable TV.

Palais Medina & Spa photos Room
Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Suite|Suite Standard

Palais Medina & Spa photos Room
Standard Junior Suite
  • Room size:

    1080 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

JUNIOR SUITE STANDARD. BED & BREAKFAST. Standard rate

Palais Medina & Spa photos Exterior Photo album
Standard Flat
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

This room has views of the garden. It features a seating area with a flat-screen TV.

Junior King Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
  • Bedding:Sofa bed
Superior Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Non-smoking
    • + More
  • General:Wi-Fi
Room Description:

This non-smoking guest room offers 1 twin bed with room for up to 2 guests. Stream your favorite programs with WiFi or watch a variety of shows on cable TV.

Palais Medina & Spa photos Exterior Photo album
Deluxe Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Deluxe|Deluxe Double Room, Pool and Medina View

Palais Medina & Spa photos Exterior Photo album
Deluxe Flat
Pool view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This spacious room has a private balcony with views of the pool and Medina. It features a seating area with a flat-screen TV.

Palais Medina & Spa photos Room
Spacious Suite
Garden view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Living room
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This spacious suite has a private balcony with views of the garden. It features a separate living room with a flat-screen TV.

Palais Medina & Spa photos Room
Spacious Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This spacious suite has a private balcony, and a seating area with a flat-screen TV. It includes a minibar, bathrobes and slippers.

VIP Suite
  • Max occupancy:

    2 persons

  • Check Prices
Executive Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Non-smoking
    • + More
  • General:Wi-Fi
Room Description:

This non-smoking guest room offers 1 king bed with room for up to 2 guests. Stream your favorite programs with WiFi or watch a variety of shows on cable TV.

Royal Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Senior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Ambassador Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Business King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 King Bed - Nonsmoking Business Room

Palais Medina & Spa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Musée Batha2.4 mi

Popular areas

  • Nouvelle Ville1.0 mi
  • City Center1.1 mi
  • Medina1.7 mi

Places of interest

  • C.C.I.S Fes3000 ft
  • Fez el Bali4600 ft
  • Souk1.5 mi
  • Club HENRI LECOMPTE2.9 mi

Train stations

  • Fes Railway Station3300 ft
  • Ville Nouvelle - Fes Railway Station3300 ft

Shopping areas

  • Borj Fez Mall700 ft

Monuments and Landmarks

  • Batha Square1.1 mi
  • Medersa Bouanania1.2 mi
  • Karaouiyne1.6 mi

Stadiums

  • complexe El batha"EL Morkkab"4600 ft
  • Champs De Course1.4 mi

Museums

  • Royal Palace Fes2300 ft

Parks

  • Medina ancient park4300 ft

Local attractions

  • Medina of Fez1.2 mi
    Fes el-Bali, Fes
  • Attarin Medersa1.3 mi
    Boutouil Kairaouine, Fes
  • Fontaine Nejjarine1.4 mi
  • Bou Inania Medersa1.2 mi
    Talaa Kebira, Fes
  • Zaouia of Moulay Idriss II1.3 mi
    Boutouil Kairaouine, Fes

Near the hotel

  • Fes el-Jdid1600 ft
  • Cherratin Medersa3300 ft
    Derb Zaouia, Fes
  • Kairaouine Mosque 3300 ft
    Fes el-Bali, Fes
  • Jardin Jnan Sbil4400 ft
    Avenue Moulay Hassan, Fes

Restaurants nearby

  • Riad Sheherazade1500 ft

    Address: Douh, 23 Arsat Bennis
    Phone: 00 212 5 35 74 16 42

    53% likes this, based on 60 reviews
    Cuisine: Moroccan

  • Palais de Merinides2100 ft

    Address: next to the Cherabliyin Mosque 36 tarafiin
    Phone: 535634028

    Cuisine: French, Moroccan

  • Restaurant Isla Blanca3100 ft

    Address: 32 av. Hassan II
    Phone: 035/930357

    80% likes this, based on 46 reviews

  • Medina Cafe1900 ft

    Address: 6 Derb Mernissi
    Phone: 55 633430

    65% likes this, based on 51 reviews

  • Cafe Jawharat Fes2600 ft

    Address: 16 Ave Farhat Hachad
    Phone: 035 650 992

    70% likes this, based on 27 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    147
Hotels nearby
Riad Ibn Battouta
4 stars
0.2 km
Riad Ibn Khaldoun
3 stars
0.2 km
Palais Al Firdaus
3 stars
0.4 km
Les Merinides
5 stars
0.5 km
Hotel Sahrai
5 stars
0.6 km
Barcelo Fes Medina
4 stars
0.6 km
De La Paix
3 stars
0.6 km
Menzeh Zalagh
4 stars
0.6 km
Menzeh Fes
4 stars
0.7 km
Cities nearby

Palais Medina & Spa Reviews

Guest reviews are submitted by our customers after their stay at Palais Medina & Spa

Average guest rating

7.8out of 10
Fabulous
Based on 75 reviews

Guest reviews

  • Single
    8.8

    Nice location , friendly staff , nice clean room

  • Couple
    8.8

    The medina is not easily accessible (poor transportation) although the hotel is only at 15 mins walking distance.

  • Older travelers
    6.6

    Very clean, the staff speak English have large garden setting and massive pool

    Room service poorly presented and arrive cold after more than 1 hr, buffet breakfast also everything is cold, the water was turn itself off both days we stay there, this maybe due the hotel is brand new (not officialy open, only soft opening)

  • Older travelers
    7.0

    Reasonable price for a 5 star hotel (promotion as it is new?). Beautiful swimmingpool, nice surroundings. Friendly personnel. Luxury atmosphere. The only hotel with both Medina as Nouvelle Ville within walking distance.

    Not very well-trained personnel. Friendly, but inefficient. Even slight problems could not be solved (fresh cup of coffee at the pool, organizing a taxi -"our taxi-connection is ill"-, silencing too loud music at the pool, clashing against the balconies en sleepingrooms till late with ever the same score -"there is still a banquet in the house"), and so on. No one seems accountable, nobody dares to take responsability. Failure of the (top)management! They have to invest in modern Hotel HRM!

  • Couple
    9.6

    The hotel is real nice and clean. The rooms are big, so are the bathrooms. No complains. Always make reservation for the rooms overlooking the swimmingpool and de medina of Fes. The view is so nice!

    The staff is ever so friendly, but at the moment a group of rich people from Casablanca come over to stay in the hotel, all the staff is focused on them and them alone. They still have to learn to be no to sumissive for rich people...

  • Couple
    8.2

    Rooms, location and service at reception are great, waterpool is really required during July-August period in Fes.

  • Single
    6.6

    Th staff was great

    is not 5stars Hotel

  • Couple
    6.2

    The berber massage is worth dying for!

    The staff don't always speak French nor English. The heated swimming pool has cold water (is not really heated). And there is absolutely no heating in the hotel and the nights are cold in winter...

  • Couple
    10.0

    Location is very convenient, next to Medina Main lobby very elegant, reception personnel very educated and nice Room is great, nice decorated, large, bathroom is large and clean, well designed, small terrace is a plus, nice views. Spa, garden and pool are very good Bar and restaurants are good, however breakfast needs to be a bit more gourmet, to level up at hotel standard Nice staff and very helpful, overall stay nearly perfect

    No tv channel to watch European soccer Had no more than 100 eur change at reception Pool bar timetable not open at midday

  • Family with children
    8.8

    The hotel es fantastic, the staff very professional and friendly. With my son was very very generous. US IN GENERAL WERE VERY CONFORTABLE AND VERY HAPPY. LA PEOPLE NOT ONLY IN THE HOTEL IN ALL CITY IS VERY HUMBLE AND GENEROUS

    Only two things.. HAVE NOT TAXI SERVICES . AND THE PRICE INTO OF THE HOTEL (FOOD, SPA, ROOM SERVICE) IS VERY HIGTH IN CONECCION WITH THE REST OF CITY IS TRUE THAT IS 5 START, BUT FINDS THINGS THAT COST MORE THANT IN EUROPE IS AN EXAGGERATION.

  • Couple
    8.2

    Great location for visiting the Medina and the new town. Very comfortable rooms. Great pool facility.

    Some of the staff were not as customer focused as they could be - ordering taxis, understanding requests and booking restaurants could have been smoother.

  • Group of friends
    5.4

    The pool was the main feature for staying here and it was a good size with plenty of sun loungers available. Some of the staff like the pool attendant, one of the male receptionists and a waiter called Humza were pleasant natured people who made it feel like a 5 star hotel at times.

    The main female reception staff were ignorant, did not have a very nice manner, in fact down right sarcastic at times with their tone and facial expressions. Along with the fact that when asking for a taxi, they always seemed to get a man called Tariq to come, perhaps a relative of some sort? He in turn tried to coax you with taxi tours to extract money out of you along with trying to recommend awful places to eat at exorbitant prices. If this hotel wishes to survive then they need to get their act together and treat people with a little more respect, this may in turn generate more business due to word of mouth recommendations. At this rate I will be sending people else where for their money!

  • Group of friends
    6.2

    The hotel itself was beautiful and spacious. The bedrooms were a good size and the balcony a welcome addition. The spa facilities looked appealing. The best thing about the hotel was the large pool and sun lounge area.

    Staff did not appear to be fully trained as the service was incredibly erratic especially in the restaurant which resulted in long waits for food and drinks and repeated requests despite a large staff to guests ratio. Meals delivered did not always include all the ingredients listed. Prices for alcohol were on a par with some of the most expensive cities in the world. If you only spoke English you would struggle to make yourself understood as only a few members of staff spoke English. Concierge did not appear to have an extensive knowledge of local restaurants outside the hotel except for "traditional" restaurants that were very empty and incredibly expensive with set menus between £30-60. Seemed to have the same taxi driver when they called on your behalf who charged double the maximum cost expected to pay.

How to reach hotel

hotel Palais Medina & Spa Hotel - Fes Fes location
Show big map »

Hotel Address:

Avenue Allal El Fassi, Fes, Morocco, 30000

Get directions
City Center
  • Fes
    1.1 mi
Airports
  • Sais (FEZ)
    8.4 mi
Train Stations
  • Ville Nouvelle - Fes Railway Station
    3700 ft
  • Fes Railway Station
    3700 ft
Restaurants
  • Riad Sheherazade (cuisine: Moroccan)
    1500 ft
  • Medina Cafe
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    147